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18+ Required
Age Gate & ID Checks
Discreet & Safe
Age Verification Policy (18+)
oh-yes-toys.co.uk contains adult-only content and products. Access and purchases are restricted to individuals aged 18 years or older (or the age of majority in your jurisdiction). This Policy explains our on-site age gate, additional identity checks for some orders, and how we handle related data. Please also see our Terms & Conditions, Privacy Policy and Acceptable Use.
Who can use the site?
Adults 18+ only. Minors must not access, purchase or attempt to bypass checks.
Age gate cookie
age_gate remembers your confirmation for 30 days. Categorised as Essential.Extra checks at checkout
We may request government-issued ID before dispatch for risk/fraud/age validation.
Health & content
Adult products; follow safety instructions. Seek medical advice if unsure.
Contents
1) Scope & legal basis
We sell adult products to adults (18+) only. Access and purchases must comply with the laws of England & Wales and your local laws. Our verification measures are in place to prevent underage access, reduce fraud, and promote safe use. If your local law sets a higher age of majority, that higher threshold applies.
2) On-site Age Gate (cookie)
- On your first visit, we display an 18+ confirmation prompt. Selecting “Yes” sets an essential cookie (e.g.,
age_gate) valid for about 30 days. - This cookie prevents repetitive prompts and is required for the site to function properly. It falls under Essential in our Cookie Policy.
- You can reset it by clearing cookies or opening Cookie Settings and withdrawing consent (note: if you block the essential cookie, the gate may reappear).
- If you select “No”, access is denied and you should leave the site immediately.
3) ID verification for orders
To ensure compliance and protect customers, we may ask for additional verification before dispatch:
When we ask for ID
- High order value or risk flags (AVS/CVV mismatch, unusual address patterns, prior chargebacks).
- Signs of underage usage or conflicting details.
- Regulatory, anti-fraud, or carrier requirements for your destination.
Accepted documents
- Passport, national ID card, driving licence (photo ID).
- We may also request proof of address when relevant (utility bill/bank statement, recent).
How it works
- We’ll contact you at your order email with secure instructions.
- Once verified, we proceed to dispatch. If verification fails or is refused, we cancel and refund (minus irrecoverable fees if applicable).
4) Adult content & health disclaimers
- Products are intended for adult use only. Read instructions, safety labels and materials compatibility (e.g., lubricants) carefully.
- If you have medical conditions, are pregnant, or unsure about suitability, seek professional advice before use.
- Stop using any product that causes discomfort, pain, or allergic reaction and contact a healthcare professional.
5) Privacy, data & retention
- Age gate: sets an essential cookie to remember your choice (approx. 30 days). See Cookie Policy.
- ID checks: If performed, we process the minimum data required to verify age/identity, store it only as long as necessary for verification, compliance, or dispute handling, and then delete or minimise it per our Privacy Policy.
- We never store full payment card details on our servers. See Payment Policy.
6) Refusal of service & enforcement
We may deny access, cancel orders, or close accounts if underage access is suspected, if verification fails, or if our Acceptable Use Policy is violated. Serious cases may be reported to law enforcement.
7) Troubleshooting the age gate
- Banner keeps reappearing? Allow essential cookies, ensure your browser isn’t blocking them, and avoid private mode for the session.
- Conflict with cookie banner? In your cookie panel, make sure the age-gate cookie is not blocked (it’s classified as Essential).
- Cleared cookies? You’ll be asked again to confirm you are 18+.
- Still stuck? Contact us and include your browser/device details and a screenshot of the message.
8) Contact
GREENERY CONNEXION LTD (Oh Yes Toys)
Address: 20 Wenlock Road, London, England, N1 7GU
Email: love@oh-yes-toys.co.uk · Phone: +44 7463 591146 (Mon–Fri, 09:00–18:00 UK)
Effective date: 04 Nov 2025 · Controller:GREENERY CONNEXION LTD (Company No. 15605125) · Adults 18+ only