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1. General Disclaimer
The information provided on oh-yes-toys.co.uk is for general shopping, product awareness, customer support, and informational purposes only. While we aim to keep our website clear, accurate, useful, and up to date, we do not guarantee that all information will always be complete, current, uninterrupted, error-free, or suitable for every customer’s individual circumstances.
By using Oh Yes Toys, you agree that your use of the website, product information, guides, descriptions, recommendations, reviews, blog posts, images, and services is at your own responsibility and subject to our Terms & Conditions and other website policies.
2. Adult-Only Website
Oh Yes Toys is an adult-only website intended strictly for customers aged 18 or over. Our products, content, product descriptions, images, promotions, guides, blog posts, and communications may relate to adult products and intimate accessories.
You must not use this website if you are under 18, below the legal age of majority in your location, accessing the website on behalf of a minor, or located somewhere where adult product content or adult product purchases are unlawful.
3. No Medical Advice
Oh Yes Toys does not provide medical, clinical, sexual health, psychological, therapeutic, fertility, pregnancy, diagnosis, treatment, or healthcare advice. Any information on our website about product use, materials, cleaning, comfort, sensitivity, lubrication, hygiene, safety, or wellbeing is provided for general informational purposes only.
If you have a medical condition, pain, discomfort, allergies, sensitivities, injury, recent surgery, pregnancy-related concerns, implanted medical devices, skin irritation, or uncertainty about whether a product is suitable for you, consult a qualified healthcare professional before using any product.
4. No Relationship or Personal Advice
Any blog content, product suggestions, buying guides, educational articles, or general guidance published by Oh Yes Toys is not relationship advice, counselling, therapy, or personalised professional advice.
Customers are responsible for making their own decisions and for ensuring that all product use is lawful, consensual, safe, respectful, and appropriate for their personal situation.
5. Product Information Disclaimer
We aim to provide accurate product information, including descriptions, features, sizes, materials, colours, images, compatibility details, charging information, battery details, packaging information, and usage notes. However, product information may sometimes change due to supplier updates, manufacturer changes, packaging redesigns, stock batches, screen display differences, or listing errors.
Product images are for illustrative purposes and may not always represent exact packaging, colour tone, accessories, dimensions, labels, or final appearance. Customers should always review the product page, packaging, and manufacturer instructions before use.
6. Product Safety Responsibility
Customers are responsible for using products safely and responsibly. Always read and follow all manufacturer instructions, safety warnings, cleaning instructions, charging instructions, storage guidance, lubricant compatibility information, and recommended usage limits.
Oh Yes Toys is not responsible for misuse, unsafe use, use against instructions, modifications, use with incompatible products, improper cleaning, ignored warnings, allergic reactions, discomfort, injury, damage, or any issue caused by failure to follow product guidance.
7. Consent and Lawful Use
Products sold by Oh Yes Toys are intended only for lawful, consensual, adult use. Customers must ensure that all use of products is safe, voluntary, respectful, legal, and agreed by all adults involved.
We do not support, encourage, permit, or accept any use of our website or products connected with coercion, abuse, harassment, exploitation, non-consensual activity, threats, violence, minors, illegal behaviour, or violation of another person’s privacy or dignity.
8. Materials, Allergies, and Sensitivities
Some products may contain materials such as silicone, ABS plastic, glass, metal, latex, rubber, lubricants, fragrances, preservatives, cleaning ingredients, batteries, electronic components, or other materials that may not be suitable for every customer.
Customers with allergies, sensitivities, skin conditions, ingredient concerns, or material preferences should carefully review product details and packaging before use. If irritation, discomfort, pain, swelling, burning, rash, or unusual symptoms occur, stop using the product and seek appropriate professional advice.
9. Hygiene and Cleaning Disclaimer
Hygiene is especially important when using intimate products. Customers are responsible for cleaning, drying, storing, and maintaining products correctly before and after use, according to manufacturer instructions and product type.
Failure to clean or store products properly may cause hygiene risks, product damage, reduced performance, material breakdown, odour, irritation, infection risk, or other issues. Oh Yes Toys is not responsible for problems caused by improper cleaning, sharing, storage, or maintenance.
10. Electronic Products and Batteries
Some products may contain batteries, charging cables, motors, electronic parts, waterproof features, magnetic chargers, USB charging, app connectivity, or other technology. Customers must follow all charging, storage, voltage, cleaning, and waterproof guidance.
Do not use damaged chargers, exposed wires, swollen batteries, overheating products, cracked casings, wet charging ports, incompatible adapters, or products that appear unsafe. Stop using the product immediately if it becomes unusually hot, damaged, noisy, unstable, or defective.
11. Lubricants, Cleaners, and Compatibility
Not all lubricants, cleaners, condoms, accessories, or care products are compatible with every product material. For example, some silicone-based lubricants may not be suitable for certain silicone products, and some cleaning products may damage delicate materials.
Customers are responsible for checking compatibility before use. Oh Yes Toys is not responsible for product damage, irritation, reduced performance, staining, material breakdown, or safety issues caused by incompatible lubricants, cleaners, accessories, or third-party products.
12. Reviews and Customer Opinions
Reviews, ratings, testimonials, comments, or customer-submitted content reflect individual experiences and opinions. They do not guarantee that another customer will have the same result, experience, comfort level, satisfaction, or product suitability.
Oh Yes Toys may moderate reviews in accordance with our policies, but customer opinions should not be treated as professional advice, medical advice, or guaranteed product performance.
13. Website Availability
We aim to keep oh-yes-toys.co.uk available, secure, and functioning properly, but we do not guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, updates, hosting issues, security checks, technical faults, plugin changes, payment provider issues, cyber incidents, or events outside our control.
We are not responsible for temporary website downtime, checkout interruption, display errors, unavailable features, slow loading, or technical issues outside our reasonable control.
14. Pricing, Offers, and Availability
Prices, promotions, stock availability, delivery estimates, product bundles, discounts, and special offers may change at any time. We aim to keep this information accurate, but errors may occur.
Oh Yes Toys reserves the right to correct errors, cancel orders, update prices, remove offers, change product availability, or refuse orders where pricing, stock, or promotional information was incorrect, misleading, or affected by a technical issue.
15. Third-Party Links and Services
Our website may contain links to third-party websites or use third-party services for payments, shipping, reviews, analytics, marketing, security, age checks, hosting, email, plugins, or embedded content.
We do not control third-party websites or services and are not responsible for their content, privacy practices, terms, security, availability, accuracy, or actions. Customers should review third-party terms and policies where relevant.
16. Shipping and Delivery Disclaimer
Delivery estimates are provided as guidance only and may vary due to courier delays, address issues, customs checks, public holidays, weather, high demand, stock availability, operational delays, or events outside our control.
Customers are responsible for providing accurate delivery information and checking whether adult products can legally be delivered to their location. Oh Yes Toys is not responsible for failed delivery caused by incorrect addresses, non-collection, refusal, unpaid customs charges, or local restrictions.
17. International Use Disclaimer
Customers outside the United Kingdom are responsible for ensuring that accessing our website, purchasing adult products, importing products, and using products is lawful in their country, region, state, or local area.
We are not responsible for customs seizures, delivery refusals, import restrictions, local law conflicts, duties, taxes, or penalties caused by a customer ordering products to a restricted destination.
18. Limitation of Liability
Nothing in this Disclaimer excludes or limits liability where it would be unlawful to do so. However, to the fullest extent permitted by law, Oh Yes Toys is not liable for indirect losses, loss of profit, loss of data, website downtime, customer misuse, product incompatibility, or issues caused by failure to follow product instructions.
Our responsibility for a product or order is generally limited to the amount paid for the affected item, unless applicable law requires otherwise.
19. Updates to This Disclaimer
We may update this Disclaimer from time to time to reflect changes in our website, products, supplier information, business operations, safety guidance, customer support practices, legal requirements, or third-party services.
The latest version will be published on this page. Continued use of Oh Yes Toys after updates are published means that you accept the updated Disclaimer.
CONTACT OH YES TOYS
Questions About This Disclaimer?
If you have questions about product information, safety guidance, website content, delivery, returns, or any disclaimer on this page, contact our support team.
Customer Support
love@oh-yes-toys.co.uk
Business Enquiries
play@oh-yes-toys.co.uk
Phone
+44 7463 591146
Company Information
Oh Yes Toys is operated by GREENERY CONNEXION LTD, Company Number 15605125.
Registered office: 20 Wenlock Road, London, England, N1 7GU.
Warehouse location: Premier Park Rd, London NW10 7NZ, United Kingdom.