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1. About This Cookie Policy
This Cookie Policy explains how oh-yes-toys.co.uk uses cookies, pixels, tags, scripts, local storage, session storage, and similar technologies. These technologies help our website function properly, remember visitor choices, support adult-only access, process orders, protect checkout, improve performance, and understand how customers use our store.
This policy should be read together with our Privacy Policy, Terms & Conditions, Age Verification Policy, Acceptable Use Policy, Payment Policy, Shipping Policy, Return Policy, and Disclaimer.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your browser, remember settings, keep items in your basket, maintain secure sessions, and support features such as checkout, account login, language preferences, age confirmation, and cookie consent choices.
Some cookies last only while your browser is open. These are called session cookies. Others remain on your device for a longer period or until you delete them. These are called persistent cookies.
3. Why We Use Cookies
Oh Yes Toys uses cookies to provide a secure and reliable shopping experience. Cookies help us operate the website, remember your age gate confirmation, keep your basket active, support payment and checkout functions, prevent fraud, improve website speed, analyse performance, and personalise certain parts of your experience.
Because Oh Yes Toys is an adult-only website, certain cookies may be especially important for confirming that visitors have acknowledged the 18+ age requirement and for ensuring that the website remains suitable for adult users only.
4. Essential Cookies
Essential cookies are required for the website to work correctly. Without them, key features such as age confirmation, cart functionality, checkout, account login, security protection, payment processing, fraud prevention, privacy choices, and session management may not work properly.
These cookies do not require the same type of optional consent as analytics or marketing cookies because they are necessary to provide the service requested by the user. You can block them in your browser, but doing so may cause parts of the website to break.
5. Age Gate Cookie
Oh Yes Toys may use an essential age gate cookie, such as age_gate, to remember
that you have confirmed you are 18 or over. This helps prevent the age confirmation prompt
from appearing repeatedly during normal browsing.
The age gate confirmation may be remembered for approximately 30 days. If you clear your cookies, use private browsing, switch devices, change browsers, or block essential cookies, the age gate may appear again.
6. WooCommerce and Shopping Cookies
Our store may use WooCommerce-related cookies to manage basket contents, checkout sessions, recently viewed products, customer login status, order processes, and cart behaviour. These cookies help the store remember what you added to your basket and allow checkout to function correctly.
Examples may include cookies used to identify cart data, detect changes to your basket, keep your checkout session active, or support customer account features. Without these cookies, you may not be able to complete an order properly.
7. Account and Login Cookies
If you create an account or log in to Oh Yes Toys, cookies may be used to keep you signed in, remember your session, protect your account, prevent unauthorised access, and support account features such as order history, saved details, preferences, and customer dashboard functions.
You should always log out after using your account on a shared or public device. We are not responsible for unauthorised access caused by a customer remaining signed in on a device used by others.
8. Security Cookies
Security cookies help protect our website from suspicious activity, spam, fraud, abuse, brute-force attempts, unauthorised login attempts, malicious traffic, checkout misuse, and technical attacks.
These cookies may be set by our website, hosting provider, security tools, firewall services, payment providers, fraud prevention tools, or other trusted technical partners that help keep Oh Yes Toys safe and reliable.
9. Preference Cookies
Preference cookies help remember choices you make on the website. This may include cookie consent choices, display preferences, region settings, currency preferences, recently viewed items, saved forms, age confirmation status, or other settings designed to improve your browsing experience.
These cookies help make the site easier to use, but some preference features may not work if cookies are blocked or deleted.
10. Analytics Cookies
Analytics cookies help us understand how visitors use Oh Yes Toys. They may show us which pages are visited, how users move through the website, what products are viewed, what content is useful, where errors occur, and how website performance can be improved.
Analytics information is usually aggregated or measured in a way that helps us improve the website rather than identify individual visitors directly. Where required, analytics cookies are used only with your consent.
11. Marketing and Advertising Cookies
Marketing cookies may be used to measure campaigns, understand advertising performance, prevent repeated ads, personalise offers, support remarketing, or help us show more relevant content to adult customers.
Because our website relates to adult products, we aim to use marketing tools carefully and responsibly. Where required by law, marketing cookies are used only with your consent and can be rejected or changed through available cookie controls.
12. Third-Party Cookies
Some cookies may be placed by third-party services connected to our website. These may include payment providers, delivery partners, analytics tools, review platforms, marketing platforms, security services, hosting providers, embedded content, email tools, and website plugins.
Third-party cookies are controlled by the relevant third party. We recommend reviewing the privacy and cookie information provided by those services if you want more detail about how they use cookies and similar technologies.
13. Payment and Checkout Technologies
Payment providers may use cookies or similar technologies to support secure payment processing, fraud detection, transaction verification, session management, authentication, chargeback prevention, and payment security.
These technologies are important for protecting customers and the business. Blocking them may prevent checkout from completing successfully or may cause payment pages to fail.
14. Cookie Consent
Where required, we ask for your consent before setting non-essential cookies, such as certain analytics or marketing cookies. You may be able to accept, reject, or customise cookie categories through a cookie banner or cookie settings tool.
Essential cookies may still operate even if you reject optional cookies because they are needed for core website functions such as checkout, security, age confirmation, privacy choices, and session management.
15. Managing Cookies in Your Browser
Most browsers allow you to view, delete, block, or manage cookies through browser settings. You can usually remove all cookies, block third-party cookies, block cookies from specific websites, or set your browser to delete cookies when you close it.
Please remember that blocking or deleting cookies may affect how Oh Yes Toys works. Your cart may not save, checkout may fail, your account session may end, the age gate may reappear, and some website features may not function correctly.
16. Private Browsing and Incognito Mode
If you browse in private or incognito mode, your browser may delete cookies when the session ends. This means the age gate, cart, preferences, login session, and cookie choices may not be remembered the next time you visit.
This is normal browser behaviour. If the age gate appears every time you open a new private session, it is likely because the cookie storing your 18+ confirmation has been deleted.
17. Similar Technologies
In addition to cookies, our website may use similar technologies such as pixels, tags, scripts, local storage, session storage, device identifiers, tracking URLs, and server logs.
These technologies may support website security, analytics, checkout, fraud prevention, product recommendations, customer support, advertising measurement, email performance, and technical troubleshooting.
18. Cookies and Personal Data
Some cookies may collect or connect with personal data, such as account identifiers, order activity, device information, IP address, browser type, consent choices, or customer preferences. Where cookies involve personal data, we handle that information in accordance with our Privacy Policy.
We aim to use cookies in a way that respects customer privacy, especially because Oh Yes Toys is an adult-only store where discretion and trust are extremely important.
19. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, plugins, cookie banner, checkout system, analytics tools, advertising tools, security services, legal requirements, or business operations.
The latest version will be published on this page. Continued use of Oh Yes Toys after updates are published means that you accept the updated Cookie Policy.
20. Contact Us About Cookies
If you have questions about this Cookie Policy, age gate cookies, cookie consent, tracking technologies, privacy settings, or how cookies affect your shopping experience, please contact us.
Customer support is available at love@oh-yes-toys.co.uk. Business enquiries can be sent to play@oh-yes-toys.co.uk.
COOKIE SUPPORT
Need Help With Cookie Settings?
If the age gate keeps appearing, checkout is not saving your cart, or cookie settings are not working correctly, contact our support team and include your device, browser, and a short description of the issue.
Customer Support
love@oh-yes-toys.co.uk
Business Enquiries
play@oh-yes-toys.co.uk
Phone
+44 7463 591146
Company Information
Oh Yes Toys is operated by GREENERY CONNEXION LTD, Company Number 15605125.
Registered office: 20 Wenlock Road, London, England, N1 7GU.
Warehouse location: Premier Park Rd, London NW10 7NZ, United Kingdom.