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Acceptable Use
Adults 18+
Fair & Safe
Acceptable Use Policy
This Acceptable Use Policy (“AUP”) explains the rules for using oh-yes-toys.co.uk, our content, features, and services. It forms part of our Terms & Conditions. If you have questions, contact love@oh-yes-toys.co.uk.
No minors
No abuse
No scraping/hacking
Respect privacy
Fair use
Contents
1) Eligibility (18+)
- Our website and products are intended for adults aged 18+ only. Do not use the site if you are under 18 or under your local age of majority.
- By using the site, you confirm you are 18+ and legally permitted to view/purchase adult products in your location.
2) Accounts & information
- Provide accurate, current information and keep your login secure. You are responsible for activities under your account.
- Do not create accounts for others without their permission, or misrepresent your age/identity.
- We may require additional verification (including ID) for safety, anti-fraud, or compliance purposes.
3) Prohibited activities
Abuse & illegality
- Illegal activities, incitement, or content that violates laws or others’ rights.
- Harassment, hate speech, threats, or sexually exploitative content of minors (zero tolerance).
- Distribution of malware, phishing, scams, or deceptive practices.
Scraping & automation
- Unpermitted scraping, crawling, or bulk data extraction.
- Automated account creation, price scraping, or checkout bots.
- Circumventing robots.txt, access controls, or rate limits.
Security bypass
- Hacking, probing, reverse engineering, or scanning for vulnerabilities without permission.
- Interference with the site (DDoS), injecting code, or tampering with payment flows.
Misuse of services
- Submitting false claims (warranty, returns), chargeback abuse, or fraudulent purchases.
- Misleading product uses or unsafe modifications contrary to manuals/labels.
- Uploading unlawful/obscene material beyond what’s suitable for a lawful adult store.
4) Security & integrity
- Do not share your password or allow unauthorised use of your account.
- Notify us immediately about suspected unauthorised access or security issues.
- Use only supported browsers and avoid tools that alter site behaviour in unsafe ways.
5) User content & reviews
- Reviews and uploads must be honest, respectful, and based on your real experience with the product.
- No illegal content, personal data of others, or links to harmful sites.
- We may moderate, edit, or remove content that violates this AUP or our Terms.
- By posting content, you grant us a non-exclusive license to use it on our site and marketing (see Terms).
6) Fair use & rate limits
- Do not overload our services. Excessive requests, automated calls, or actions that degrade performance may be blocked.
- We may impose technical or account-level limits to protect availability for everyone.
7) Age checks & ID verification
- We operate an 18+ age gate. For certain orders or risk checks we may request government-issued ID.
- Refusal or failure to complete required checks may lead to order cancellation and account restrictions.
8) Enforcement & reporting
We can take action at our reasonable discretion, including warnings, removal of content, temporary blocks, order cancellation, or account termination. Serious violations may be reported to law enforcement.
To report a violation, email love@oh-yes-toys.co.uk with details and evidence (screenshots, URLs, timestamps).
9) Changes
We may update this AUP to reflect operational, legal, or safety needs. The latest version will always be posted here.
10) Contact
GREENERY CONNEXION LTD (Oh Yes Toys)
Address: 20 Wenlock Road, London, England, N1 7GU
Email: love@oh-yes-toys.co.uk · Phone: +44 7463 591146 (Mon–Fri, 09:00–18:00 UK)
Effective date: 04 Nov 2025 · Controller: GREENERY CONNEXION LTD (Company No. 15605125)
18+ store: Do not attempt to bypass age restrictions. We reserve the right to verify and to deny service to underage users.