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Contact Us
Need help?
Support: Mon–Fri 09:00–18:00 UK
Typical first response: within 24 hours
How can we help?
Questions about orders, delivery, returns, or product compatibility? Send us a message — our team will get back to you as soon as possible. For anything order-related, please include your Order Number so we can find your details quickly.
Quick overview
Shipping (worldwide): £9.99 flat rate • Free on orders over £50 (after discounts).
Returns: 30 days from delivery (subject to hygiene rules) • Refunds within 14 days after inspection.
Warranty: 12 months on many products for manufacturing defects.
Payments: card-only checkout (Visa & Mastercard).
Contact channels
- General enquiries: love@oh-yes-toys.co.uk
- B2B & partnerships: play@oh-yes-toys.co.uk
- Tip: For order-related queries, please include your Order Number in the subject line.
Contact details
Email (support)
Email (B2B)
Phone
+44 7463 591146
Support hours
Mon–Fri 09:00–18:00 (UK time)
Typical first response
Within 24 hours on business days
Company
GREENERY CONNEXION LTD
20 Wenlock Road, London, England, N1 7GU
20 Wenlock Road, London, England, N1 7GU
Please do not share full card details or passwords over email or chat. Our team will never ask you for your PIN or full card number.